As baby boomers move closer to towards retirement, millennials (the generation that was born between the early 1980's and late 1990's) are set to become your accounting firm's largest customer base. We've all heard the stereotypes but, when it comes down to it millennials are arguably the most educated, connected, and digitally savvy generations to date. It's important to your business that you adjust to this looming demographic change accordingly. Below are 5 strategies to attract, retain and delight your millennial customers.
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